Description of Chatwoot: Chatwoot is a customer support tool for instant messaging channels.
Chatwoot is used by 0.07% of websites in the Live chat category.
Business and Finance is the most popular main category among the websites using Chatwoot.
Computing is the most popular subcategory among the websites that are using Chatwoot.
The technologies that are most often used together with Chatwoot are core-js, Open Graph, Google Tag Manager, Google Analytics, Google Workspace, RSS, Apache HTTP Server, HSTS, PHP, Font Awesome.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Chatwoot may also be interested in using these other technologies: Sucuri, RightJS, The Events Calendar, Pojo.me, Fireblade, Mailmunch, Draftpress HFCM, Cloudflare Browser Insights, GTranslate app, Choices.
Technology | % of use together with Chatwoot | Website |
---|---|---|
core-js | 100 | https://github.com/zloirock/core-js |
Open Graph | 57.14 | https://ogp.me |
Google Tag Manager | 32.14 | http://www.google.com/tagmanager |
Google Analytics | 32.14 | http://google.com/analytics |
Google Workspace | 28.57 | https://workspace.google.com/ |
RSS | 25 | https://www.rssboard.org/rss-specification |
Apache HTTP Server | 21.43 | https://httpd.apache.org/ |
HSTS | 21.43 | https://www.rfc-editor.org/rfc/rfc6797#section-6.1 |
PHP | 17.86 | http://php.net |
Font Awesome | 17.86 | https://fontawesome.com/ |
Technology | AI Recommendation Score | Website |
---|---|---|
Sucuri | 0.19 | https://sucuri.net/ |
RightJS | 0.18 | http://rightjs.org |
The Events Calendar | 0.17 | https://theeventscalendar.com |
Pojo.me | 0.17 | https://pojo.me/plugins/accessibility/ |
Fireblade | 0.15 | http://fireblade.com |
Mailmunch | 0.15 | https://www.mailmunch.com |
Draftpress HFCM | 0.15 | https://draftpress.com/products/header-footer-code-manager-pro/ |
Cloudflare Browser Insights | 0.14 | http://www.cloudflare.com |
GTranslate app | 0.14 | https://apps.shopify.com/multilingual-shop-by-gtranslate |
Choices | 0.14 | https://github.com/Choices-js/Choices |
Introduction to Chatwoot
Chatwoot is an open-source customer engagement platform that allows businesses to communicate with customers via multiple channels such as website chat, social media, email, and SMS. It offers features such as chatbot integration, canned responses, and team collaboration tools, making it easier for businesses to manage their customer conversations effectively. With Chatwoot, businesses can also track their customer interactions, analyze the data, and gain insights to improve their customer engagement strategies.
Practical Applications
of Chatwoot
1. Customer support: Chatwoot can be used by companies to provide customer support through live chat, email, and social media platforms, enabling faster and more efficient communication with customers.
2. Lead generation: Chatwoot can also be used to generate leads by engaging with website visitors and initiating conversations with potential customers.
3. Marketing: Chatwoot can be used to promote products or services through targeted messaging and personalization, improving customer engagement and conversion rates.
4. E-commerce: Chatwoot can be integrated with e-commerce platforms to enable customers to place orders, track shipments, and receive support through chat.
5. Feedback and surveys: Chatwoot can be used to gather customer feedback and conduct surveys, helping businesses improve their products and services based on customer insights.
6. Team collaboration: Chatwoot can be used as a collaboration tool for internal team communication, enabling team members to communicate and share information in real-time.
7. Community building: Chatwoot can be used to build and engage with online communities, fostering relationships and brand loyalty among customers.
Benefits and Advantages of Chatwoot
- Enables businesses to manage customer conversations across multiple channels from one platform
- Allows businesses to save time and improve efficiency by automating repetitive tasks
- Provides a user-friendly interface for customer service agents to easily navigate and respond to customer inquiries
- Offers metrics and analytics for businesses to track and improve their customer support performance
- Integrates with other tools and platforms to streamline workflow and increase productivity
- Allows businesses to personalize and customize their messaging to better engage with customers
- Provides a cost-effective solution for businesses to manage customer support without the need for additional staff or resources.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
debtcollective.org | Business and Finance | Personal Debt | 4.68 |
medicalmarijuanacardanaheim.com | Medical Health | Diseases and Conditions | 4.17 |
bluewaveinsurance.com | Personal Finance | Insurance | 4.15 |
positivecarbon.org | Business and Finance | Industries | 3.91 |
brankas.com | Business and Finance | Industries | 3.45 |
coincloudatm.com | Personal Finance | Collecting | 3.35 |
solomono.net | Shopping | Marketplace/eCommerce | 3.33 |
corsano.com | Medical Health | Consumer Electronics | 3.05 |
editorninja.com | Hobbies & Interests | Editorial/Professional | 2.96 |
vboxxcloud.com | Technology & Computing | Computing | 2.89 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
ininmatepackage.com | Personal Finance | Insurance | 0.58 |
abyx.com | Family and Relationships | Computing | 1.25 |
easytelecom.se | Personal Finance | Home Utilities | 1.28 |
georgiaelia.com | Careers | Single Life | 1.54 |
usestickyreviews.com | Personal Finance | Business | 1.54 |
The average age of websites using Chatwoot is 9.6 years.
The average page rank (measure of backlink strength) of websites using Chatwoot is 2.63.
Technology | % of use together with Chatwoot | Website |
---|---|---|
Granim.js | 3.5714 | https://sarcadass.github.io/granim.js |
AOS | 3.5714 | http://michalsnik.github.io/aos/ |
PWA | 3.5714 | https://web.dev/progressive-web-apps/ |
Popup Maker | 3.5714 | https://wppopupmaker.com |
Elementor | 3.5714 | https://elementor.com |