Description of Freshchat: Freshchat is a cloud-hosted live messaging and engagement application.
Freshchat is used by 1.03% of websites in the Live chat category.
Business and Finance is the most popular main category among the websites using Freshchat.
Business is the most popular subcategory among the websites that are using Freshchat.
The technologies that are most often used together with Freshchat are jQuery, Google Analytics, Google Tag Manager, Google Font API, PHP, Facebook, MySQL, Bootstrap, Font Awesome, WordPress.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Freshchat may also be interested in using these other technologies: DoubleClick for Publishers (DFP), AccessiBe, Microsoft Advertising, Linkedin Insight Tag, Preact, Twitter Ads, Google Publisher Tag, Debian, Flywheel, Stripe.
Technology | % of use together with Freshchat | Website |
---|---|---|
jQuery | 80.85 | https://jquery.com |
Google Analytics | 77.59 | http://google.com/analytics |
Google Tag Manager | 72.62 | http://www.google.com/tagmanager |
Google Font API | 49.65 | http://google.com/fonts |
PHP | 48.23 | http://php.net |
44.68 | http://facebook.com | |
MySQL | 40.85 | http://mysql.com |
Bootstrap | 40.71 | https://getbootstrap.com |
Font Awesome | 40 | https://fontawesome.com/ |
WordPress | 36.88 | https://wordpress.org |
Technology | AI Recommendation Score | Website |
---|---|---|
DoubleClick for Publishers (DFP) | 0.23 | http://www.google.com/dfp |
AccessiBe | 0.18 | https://accessibe.com/ |
Microsoft Advertising | 0.15 | https://ads.microsoft.com |
Linkedin Insight Tag | 0.15 | https://business.linkedin.com/marketing-solutions/insight-tag |
Preact | 0.15 | https://preactjs.com |
Twitter Ads | 0.14 | https://ads.twitter.com |
Google Publisher Tag | 0.14 | https://developers.google.com/publisher-tag/guides/get-started |
Debian | 0.14 | https://debian.org |
Flywheel | 0.14 | https://getflywheel.com |
Stripe | 0.13 | http://stripe.com |
Introduction to Freshchat
Freshchat is a cloud-based messaging and engagement tool that enables businesses to communicate with customers through multiple channels, including website, mobile app, and social media platforms. It offers features such as automated chatbots, team collaboration, customer segmentation, and analytics to help businesses improve customer experience and increase sales.
Practical Applications
of Freshchat
- Providing customer support through live chat on a website or mobile app
- Offering personalized recommendations and assistance to customers during their online shopping experience
- Collecting feedback from customers in real-time to improve products and services
- Facilitating communication between team members within an organization for efficient collaboration and problem-solving
- Streamlining the sales process by enabling sales representatives to engage with prospects and leads in real-time via chat.
Benefits and Advantages of Freshchat
- Provides real-time communication with customers through various channels, including website chat, mobile app chat, and social media messaging.
- Enables businesses to provide personalized and efficient customer support, leading to higher customer satisfaction and loyalty.
- Offers automation features, such as chatbots and canned responses, to save time and increase efficiency.
- Integrates with various CRM and helpdesk systems, allowing businesses to manage customer interactions and data in one place.
- Provides analytics and reporting features to track performance and identify areas for improvement.
- Offers multilingual support, allowing businesses to communicate with customers in their preferred language.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
jenis.com | Shopping | Grocery Shopping | 5.05 |
learnworlds.com | Education | Online Education | 4.82 |
foloosi.com | Business and Finance | Marketplace/eCommerce | 4.79 |
fairfx.com | Personal Finance | Economy | 4.7 |
getoutpass.com | Events and Attractions | Amusement and Theme Parks | 4.67 |
sharafdg.com | Technology & Computing | Consumer Electronics | 4.65 |
kalkifashion.com | Style & Fashion | Designer Clothing | 4.59 |
astro.org | Medical Health | Diseases and Conditions | 4.58 |
wreathsacrossamerica.org | Home & Garden | Outdoor Decorating | 4.57 |
nandos.com.my | Food & Drink | Dining Out | 4.56 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
agriapp.com | Business and Finance | Industries | 0 |
turfnamerica.com | Home & Garden | Landscaping | 0 |
consciousenterprise.com | Personal Finance | Business | 0 |
propctek.com | Business and Finance | Computing | 0 |
parkerwebdevelopers.com | Business and Finance | Business | 0 |
The average age of websites using Freshchat is 12.6 years.
The average page rank (measure of backlink strength) of websites using Freshchat is 2.86.
Technology | % of use together with Freshchat | Website |
---|---|---|
AppDynamics | 0.1418 | https://appdynamics.com |
Bokeh | 0.1418 | https://bokeh.org |
nopCommerce | 0.1418 | http://www.nopcommerce.com |
Bulma | 0.1418 | http://bulma.io |
VigLink | 0.1418 | http://viglink.com |