Description of GetFeedback: GetFeedback (formerly Usabilla) is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.
GetFeedback is used by 0.03% of websites in the Issue trackers category.
Business and Finance is the most popular main category among the websites using GetFeedback.
Business is the most popular subcategory among the websites that are using GetFeedback.
The technologies that are most often used together with GetFeedback are HSTS, core-js, Open Graph, Usabilla, Facebook Pixel, Facebook, Module Federation, Google Analytics, webpack, Google Tag Manager.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using GetFeedback may also be interested in using these other technologies: Usabilla, Dynatrace, SoundManager, Salesforce Service Cloud, Salesforce, DataTables, VWO, Alexa Certified Site Metrics, LivePerson, Fera.
Technology | % of use together with GetFeedback | Website |
---|---|---|
HSTS | 66.67 | https://www.rfc-editor.org/rfc/rfc6797#section-6.1 |
core-js | 66.67 | https://github.com/zloirock/core-js |
Open Graph | 61.11 | https://ogp.me |
Usabilla | 52.78 | http://usabilla.com |
Facebook Pixel | 41.67 | http://facebook.com |
33.33 | http://facebook.com | |
Module Federation | 33.33 | https://webpack.js.org/concepts/module-federation/ |
Google Analytics | 30.56 | http://google.com/analytics |
webpack | 30.56 | https://webpack.js.org/ |
Google Tag Manager | 27.78 | http://www.google.com/tagmanager |
Technology | AI Recommendation Score | Website |
---|---|---|
Usabilla | 0.29 | http://usabilla.com |
Dynatrace | 0.16 | https://www.dynatrace.com |
SoundManager | 0.15 | http://www.schillmania.com/projects/soundmanager2 |
Salesforce Service Cloud | 0.15 | https://www.salesforce.com/au/products/service-cloud/ |
Salesforce | 0.15 | https://www.salesforce.com |
DataTables | 0.14 | http://datatables.net |
VWO | 0.14 | https://vwo.com/ |
Alexa Certified Site Metrics | 0.14 | https://support.alexa.com/hc/en-us/sections/200063374 |
LivePerson | 0.14 | https://www.liveperson.com/ |
Fera | 0.14 | https://fera.ai/ |
Introduction to GetFeedback
GetFeedback is a cloud-based customer feedback management platform that enables businesses to collect real-time feedback from customers through various channels such as email, web, and mobile. It offers features such as customizable surveys, automated workflows, analytics, and integrations with CRM and marketing automation tools. The platform helps businesses improve customer satisfaction, gather insights into customer needs and preferences, and drive customer loyalty.
Practical Applications
of GetFeedback
1. Customer Feedback Collection: GetFeedback can be used to collect customer feedback through online surveys, email surveys, and embedded surveys on websites.
2. Employee Feedback Collection: GetFeedback can also be used to collect feedback from employees through surveys, helping organizations receive insights into their employee engagement, satisfaction and more.
3. Product Development: GetFeedback can be used to collect feedback from users on new product ideas, features, and changes, before finalizing them.
4. Market Research: GetFeedback can be used to conduct market research, helping businesses understand customer preferences, pain points, and demographics.
5. Event Feedback Collection: GetFeedback can be used to collect feedback from attendees after events, allowing organizers to analyze the success of the event, and make improvements for future events.
6. Customer Satisfaction Tracking: GetFeedback can be used to track customer satisfaction levels over time, allowing businesses to identify trends, and take corrective actions when necessary.
7. Net Promoter Score (NPS) Tracking: GetFeedback can be used to track NPS, a metric used to measure customer loyalty and satisfaction. This helps businesses identify promoters, passives, and detractors, and take steps to improve their overall NPS score.
8. Website Experience Feedback: GetFeedback can be used to collect feedback on website experience, such as navigation, layout, and content, helping businesses make improvements to their website.
9. Sales Feedback Collection: GetFeedback can be used to collect feedback from sales teams, helping businesses understand the effectiveness of their sales process, and identify areas for improvement.
10. Customer Service Feedback Collection: GetFeedback can be used to collect feedback from customers on the quality of customer service, helping businesses improve their customer experience.
Benefits and Advantages of GetFeedback
1. Improved Customer Experience: With GetFeedback, businesses can collect feedback from customers and use it to improve their experience. This can lead to increased loyalty and repeat business.
2. Real-Time Feedback: GetFeedback allows businesses to receive feedback in real-time, meaning they can quickly and easily identify issues and address them before they become major problems.
3. Increased Efficiency: By collecting feedback through GetFeedback, businesses can streamline their processes and identify inefficiencies, leading to increased productivity and cost savings.
4. Customization: GetFeedback allows businesses to customize their feedback forms to suit their specific needs, ensuring they receive the information that is most important to them.
5. Data Analysis: GetFeedback provides businesses with powerful analytics tools, allowing them to easily analyze feedback data and make data-driven decisions.
6. Integration: GetFeedback integrates with a wide range of other business tools, allowing businesses to easily incorporate feedback into their existing workflows.
7. Mobile-Friendly: GetFeedback is optimized for mobile devices, ensuring that customers can easily provide feedback from their smartphones or tablets.
8. Branding: GetFeedback allows businesses to customize the look and feel of their feedback forms to match their branding, helping to reinforce brand awareness and loyalty.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
cnn.com | News and Politics | International News | 7.09 |
thomasnet.com | Business and Finance | Industries | 5.22 |
chelseafc.com | Sports | Soccer | 5.15 |
staralliance.com | Movies | Western Frisian | 5.02 |
velux.com | Home & Garden | Smart Home | 4.99 |
akzonobel.com | Hobbies & Interests | Arts and Crafts | 4.92 |
panpacific.com | Travel | Travel Locations | 4.74 |
orange-business.com | Business and Finance | Business | 4.69 |
watercorporation.com.au | Personal Finance | Home Utilities | 4.37 |
factor75.com | Food & Drink | Healthy Cooking and Eating | 3.97 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
carrefinishes.com | Hobbies & Interests | Arts and Crafts | 1.83 |
bostonian.com | Style & Fashion | Men's Fashion | 2.13 |
biblevideos.org | Music and Audio | Gospel Music | 2.44 |
fiptraining.org | Home & Garden | Home Improvement | 2.53 |
carnation.co.nz | Food & Drink | Cookbooks | 2.57 |
The average age of websites using GetFeedback is 18.4 years.
The average page rank (measure of backlink strength) of websites using GetFeedback is 3.43.
Technology | % of use together with GetFeedback | Website |
---|---|---|
Percona | 2.7778 | https://www.percona.com |
Amazon EC2 | 2.7778 | http://aws.amazon.com/ec2/ |
Cloud Platform | 2.7778 | https://www.acquia.com/ |
Rust | 2.7778 | https://www.rust-lang.org |
SWC | 2.7778 | https://swc.rs |