Description of Marchex: Marchex is a B2B call and conversational analytics company.
Marchex is used by 0.06% of websites in the Analytics category.
Automotive is the most popular main category among the websites using Marchex.
Flower Shopping is the most popular subcategory among the websites that are using Marchex.
The technologies that are most often used together with Marchex are Facebook Pixel, Open Graph, core-js, Facebook, HSTS, Skai, RSS, Java, webpack, Module Federation.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Marchex may also be interested in using these other technologies: Skai, SiteSpect, Preact, Podium, Google Optimize, Microsoft Advertising, Oracle Commerce, Back In Stock, theTradeDesk, Java.
Technology | % of use together with Marchex | Website |
---|---|---|
Facebook Pixel | 73.11 | http://facebook.com |
Open Graph | 62.14 | https://ogp.me |
core-js | 59.79 | https://github.com/zloirock/core-js |
48.3 | http://facebook.com | |
HSTS | 33.68 | https://www.rfc-editor.org/rfc/rfc6797#section-6.1 |
Skai | 27.42 | https://skai.io |
RSS | 27.15 | https://www.rssboard.org/rss-specification |
Java | 26.11 | http://java.com |
webpack | 22.98 | https://webpack.js.org/ |
Module Federation | 22.98 | https://webpack.js.org/concepts/module-federation/ |
Technology | AI Recommendation Score | Website |
---|---|---|
Skai | 0.32 | https://skai.io |
SiteSpect | 0.26 | https://www.sitespect.com |
Preact | 0.25 | https://preactjs.com |
Podium | 0.19 | https://www.podium.com |
Google Optimize | 0.19 | https://optimize.google.com |
Microsoft Advertising | 0.19 | https://ads.microsoft.com |
Oracle Commerce | 0.18 | http://www.oracle.com/applications/customer-experience/commerce/products/commerce-platform/index.html |
Back In Stock | 0.17 | https://backinstock.org |
theTradeDesk | 0.16 | https://www.thetradedesk.com |
Java | 0.15 | http://java.com |
Introduction to Marchex
Marchex is a conversational analytics and solutions company that provides businesses with insights into customer interactions across multiple channels including phone, text, and chat. Their technology enables businesses to improve customer experiences, optimize advertising campaigns, and increase sales. Marchex uses artificial intelligence and machine learning to analyze billions of conversations, providing valuable insights and actionable data to businesses.
Practical Applications
of Marchex
1. Call Analytics: Marchex technology can be used for call analytics to better understand customer behavior and preferences. Businesses can analyze call transcripts and recordings to identify trends and improve customer interactions.
2. Reputation Management: Marchex technology can monitor and analyze customer reviews and ratings across multiple platforms. This enables businesses to identify areas for improvement and respond to customer feedback in real-time.
3. Performance Advertising: Marchex technology can help businesses optimize their performance advertising campaigns by providing call tracking and analytics. This enables businesses to identify which campaigns are generating the most calls and revenue.
4. Sales Enablement: Marchex technology can be used to coach and train sales teams by analyzing call recordings and providing feedback on performance. This can help improve sales techniques and customer interactions.
5. Customer Experience: Marchex technology can be used to improve the overall customer experience by analyzing call data and providing insights on areas for improvement. This can help businesses make data-driven decisions to enhance customer satisfaction.
Benefits and Advantages of Marchex
- Marchex allows businesses to track and analyze their phone calls to gain insights into customer behavior and preferences.
- The technology can help improve customer service by identifying common pain points and areas for improvement.
- Marchex provides data-driven insights that can inform marketing and sales strategies.
- The platform offers real-time analytics, allowing businesses to make quick decisions and adjustments based on customer interactions.
- Marchex can help businesses identify and prioritize high-value leads, leading to more effective sales and marketing efforts.
- The technology can help businesses improve their ROI by allowing them to measure the impact of marketing campaigns on phone call volume and customer conversions.
- Marchex's AI-powered conversation analysis can help businesses identify trends and patterns in customer conversations, leading to more targeted and effective marketing and sales efforts.
- The platform can help businesses optimize their advertising spend by identifying which channels are driving the most phone calls and conversions.
- Marchex offers a customizable dashboard that allows businesses to track and visualize their call data in real-time.
- The technology is user-friendly and easy to integrate with existing CRM and marketing automation tools.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
experiencerochestermn.com | Events and Attractions | Baseball | 4.34 |
pflorist.com | Shopping | Flower Shopping | 4.27 |
ucbanking.com | Personal Finance | Consumer Banking | 4.26 |
3westclub.com | Events and Attractions | Nightclubs | 4.25 |
alliedgallery.com | Hobbies & Interests | Arts and Crafts | 4.21 |
continentaldiamond.com | Hobbies & Interests | Arts and Crafts | 4.2 |
marist.com | Education | Track and Field | 4.2 |
oneacadiana.org | Business and Finance | Business | 4.19 |
flowersbymichelle.com | Shopping | Flower Shopping | 4.18 |
mywedstyle.com | Events and Attractions | Personal Celebrations & Life Events | 4.18 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
mountainwesthvac.com | Automotive | Auto Repair | 0 |
arizonaonlinecremations.com | Events and Attractions | Personal Celebrations & Life Events | 0 |
calegaldocs.net | Business and Finance | Business | 0 |
yorbalindasmilesdentistry.com | Medical Health | Diseases and Conditions | 0 |
dentistsofapachejunction.com | Medical Health | Diseases and Conditions | 0 |
The average age of websites using Marchex is 15.9 years.
The average page rank (measure of backlink strength) of websites using Marchex is 2.46.
Technology | % of use together with Marchex | Website |
---|---|---|
Nextdoor Ads | 0.2611 | https://help.nextdoor.com/s/article/About-Neighborhood-Ad-Center-NAC-Conversion-Pixel |
Stripe | 0.2611 | http://stripe.com |
FareHarbor | 0.2611 | https://fareharbor.com |
Imgix | 0.2611 | https://imgix.com/ |
Froala Editor | 0.2611 | http://froala.com/wysiwyg-editor |