Description of Zendesk: Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Zendesk is used by 0.23% of websites in the CMS category.
Business and Finance is the most popular main category among the websites using Zendesk.
Economy is the most popular subcategory among the websites that are using Zendesk.
The technologies that are most often used together with Zendesk are Module Federation, webpack, Open Graph, core-js, Facebook Pixel, Sentry, HSTS, HTTP/3, Facebook, jQuery.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Zendesk may also be interested in using these other technologies: Sentry, Iubenda, HulkApps Form Builder, Instafeed, Cloudflare Browser Insights, Imperva, Zepto, Podium, Sitecore, Zendesk Chat.
Technology | % of use together with Zendesk | Website |
---|---|---|
Module Federation | 91.95 | https://webpack.js.org/concepts/module-federation/ |
webpack | 87.65 | https://webpack.js.org/ |
Open Graph | 61.77 | https://ogp.me |
core-js | 49.49 | https://github.com/zloirock/core-js |
Facebook Pixel | 44.25 | http://facebook.com |
Sentry | 42.92 | https://sentry.io/ |
HSTS | 38.55 | https://www.rfc-editor.org/rfc/rfc6797#section-6.1 |
HTTP/3 | 33.31 | https://httpwg.org/ |
33.23 | http://facebook.com | |
jQuery | 30.49 | https://jquery.com |
Technology | AI Recommendation Score | Website |
---|---|---|
Sentry | 0.19 | https://sentry.io/ |
Iubenda | 0.17 | https://www.iubenda.com/ |
HulkApps Form Builder | 0.15 | https://www.hulkapps.com/products/form-builder-shopify |
Instafeed | 0.15 | https://apps.shopify.com/instafeed |
Cloudflare Browser Insights | 0.15 | http://www.cloudflare.com |
Imperva | 0.15 | https://www.imperva.com/ |
Zepto | 0.14 | http://zeptojs.com |
Podium | 0.14 | https://www.podium.com |
Sitecore | 0.14 | http://sitecore.net |
Zendesk Chat | 0.14 | http://zopim.com |
Introduction to Zendesk
Zendesk is a cloud-based customer service platform that provides tools to manage support tickets, automate workflows, and analyze customer feedback. It allows businesses to provide efficient and personalized customer service across multiple channels, including email, chat, phone, and social media. Zendesk also offers a range of integrations with other business tools, such as CRM and e-commerce platforms, to streamline operations and improve customer satisfaction.
Practical Applications
of Zendesk
1. Customer Service Management
2. Ticket Management
3. Help Center
4. Knowledge Base Management
5. Live Chat Support
6. Social Media Integration
7. Reporting and Analytics
8. Multilingual Support
9. Mobile App Support
10. Customizable Workflows
Benefits and Advantages of Zendesk
- Provides a centralized platform for customer support
- Enables efficient organization and tracking of customer inquiries
- Allows for seamless communication between customers and support agents
- Provides a knowledge base for customers to find answers to common questions
- Offers reporting and analytics to track support team performance and customer satisfaction
- Integrates with other tools and platforms for increased productivity
- Offers customizable options to fit the needs of different businesses and industries
- Provides customer self-service options to reduce support workload for agents.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
infogram.com | Business and Finance | Design | 5.52 |
surveysparrow.com | Business and Finance | Business | 5.34 |
usgbc.org | Business and Finance | Industries | 5.29 |
flock.com | Business and Finance | Computing | 5.21 |
uservoice.com | Business and Finance | Business | 4.95 |
soundstrue.com | Music and Audio | Business | 4.94 |
eccouncil.org | Technology & Computing | Computing | 4.88 |
the3doodler.com | Hobbies & Interests | Arts and Crafts | 4.85 |
select-themes.com | Events and Attractions | Marketplace/eCommerce | 4.75 |
scbwi.org | Books and Literature | Children's Literature | 4.69 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
cochi.com | Personal Finance | Economy | 0 |
covidoverview.com | Business and Finance | Economy | 0 |
sparksystech.com | Business and Finance | Business | 0 |
europacosmetica.com | Style & Fashion | Beauty | 0 |
hostileaggressiveparenting.com | Family and Relationships | Parenting | 0 |
The average age of websites using Zendesk is 12.1 years.
The average page rank (measure of backlink strength) of websites using Zendesk is 2.81.
Technology | % of use together with Zendesk | Website |
---|---|---|
TrustArc | 0.0782 | http://trustarc.com |
AddEvent | 0.0782 | https://www.addevent.com |
XenForo | 0.0782 | http://xenforo.com |
Swell | 0.0782 | https://www.swell.is/ |
Scorpion | 0.0782 | https://www.scorpion.co/ |