Terms of
Service

Certain Services require account registration. You agree to provide accurate and complete information during registration and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

API access is subject to the rate limits and usage quotas specified in your subscription plan. Exceeding your plan’s limits may result in throttled responses or temporary suspension of access. Automated abuse, credential sharing, or circumvention of rate limits is prohibited. We reserve the right to suspend accounts that engage in abusive usage patterns.

Database products are licensed, not sold. The license type (internal use, OEM, or redistribution) is specified in your purchase agreement or subscription plan. Unless explicitly granted OEM or redistribution rights under an Enterprise license, you may not resell, sublicense, redistribute, or publicly display the database content. Perpetual licenses grant indefinite use of the version purchased; updates and refreshes are subject to separate subscription terms.

You agree not to use our Services to:

• Violate any applicable law or regulation
• Infringe upon the intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Attempt to reverse-engineer, decompile, or extract the underlying models or algorithms
• Resell or redistribute data without appropriate licensing
• Use the Services to build a competing product using our data
• Circumvent technical measures designed to enforce usage limits

Scope. This section applies to the Website and all Services, and to all data, results, lists, databases, software and reports obtained through them, including API results and any downloadable or offline databases. It also applies to data licensed on an unlimited, unrestricted or OEM basis, and it prevails over any other provision of this Agreement.

Lawful Use. You will use the Services and the data only for lawful purposes and in compliance with all laws that apply to you and to your use, including data protection, export control and sanctions laws and regulations of the European Union, the United Nations, the United States and the United Kingdom.

Human Rights. You will not use the Services or the data, and will not allow anyone else to use them, in a way that violates internationally recognised human rights, including the unlawful surveillance, tracking or targeting of individuals, journalists, human rights defenders or political opponents.

Sanctions and Export Control. You will not export, re-export, sell, supply or otherwise make the Services or the data available, directly or indirectly, to any person, entity, country or territory that is subject to sanctions or embargoes under the laws referred to above, or for any end use prohibited by those laws. You confirm that neither you nor any person that owns or controls you is subject to such sanctions.

Your Customers and Users. If you integrate the data into products or services that you provide to others, or distribute it under an OEM, resale or redistribution licence, you will bind your customers and users to restrictions at least as protective as this section, and you remain responsible for their compliance.

Confirmation and Remedies. On reasonable request, you will confirm in writing that your use complies with this section. If we reasonably believe that this section has been breached, we may suspend or terminate your access and licences with immediate effect and without refund. This section survives the end of this Agreement.

All intellectual property in our Services, including databases, classification models, taxonomies, APIs, documentation, and website content, is owned by Alpha Quantum or its licensors. Your subscription grants a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms and your subscription plan. No intellectual property rights are transferred to you beyond what is explicitly stated.

Paid Services are billed according to the pricing and payment terms specified at the time of purchase. Subscription fees are charged in advance on a monthly or annual basis. Refunds are handled on a case-by-case basis. We reserve the right to modify pricing with 30 days’ notice; existing subscriptions will be honored through their current billing period.

We strive to maintain 99.9% uptime for our API services. However, we do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible. We are not liable for service interruptions caused by circumstances beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

We employ rigorous classification methodologies and quality controls. However, automated classification is inherently probabilistic. We do not warrant that classifications are 100% accurate, complete, or error-free. Users should implement their own validation processes for mission-critical applications. Misclassification reports can be submitted to our support team for correction in subsequent data releases.

To the maximum extent permitted by law, Alpha Quantum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use our Services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid to us in the twelve months preceding the claim.

Our Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

You agree to indemnify and hold harmless Alpha Quantum, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

Either party may terminate a subscription by providing written notice before the next billing period. We may suspend or terminate your access immediately if you violate these Terms. Upon termination, your right to use the Services ceases. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) will continue in effect.

We may update these Terms from time to time. Material changes will be communicated via email or through our website with at least 30 days’ notice. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ljubljana, Slovenia.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

For questions about these Terms, contact us at: